Eugenie George — Content Systems & Infrastructure Leader

Open to new roles · Pasadena / Los Angeles · Fintech & SaaS

I build the content
infrastructure that makes
startups look like
scaled companies.

I'm Eugenie George — a Director-level content systems leader with 15+ years embedded in startups from pre-seed to post-million. I own the whole content operation: UX copy, messaging architecture, LLM workflows, B2B case studies, 6 active publications, and C-suite alignment. I don't just produce content. I build the system it runs on.

47%
Organic Traffic Growth
34%
Content Pipeline Influence
40%
Production Time Reduction
6
Active Publications Managed
00 / ABOUT
Eugenie George — Content Systems & Infrastructure Leader
Pasadena / Los Angeles · Open to new roles

It started with a love of writing.
It became something that uses
both sides of my brain.

I've been a writer my whole life — essays, articles, curriculum, financial education, a whole book. Writing taught me how to structure ideas so they land. But somewhere along the way I realized the systems around the writing were just as powerful as the words themselves.

That's what I do now. I sit at the intersection of editorial thinking and systems architecture — the left-brain logic of infrastructure, taxonomy, and analytics, fused with the right-brain craft of voice, narrative, and positioning. It's a rare combination, and it's exactly what early-stage startups need when content has to do everything at once.

I've been inside fintech startups at every stage of the bet — from founders still chasing their first million to teams that have already crossed it and need to scale without losing clarity. I've written the UX copy, built the CMS, managed 6 publications simultaneously, written C-suite board decks, and designed the AI workflows that make all of it repeatable.

Based in Pasadena, Los Angeles. Currently open to Director-level and Head of Content roles in fintech, SaaS, and AI platforms.

Content Engineering GTM Strategy LLM Workflows UX Copy B2B Case Studies C-Suite Communication Fintech Native 6 Publications
01 / WHAT I BUILD

Strategy is the product.
Systems are the proof.

Infrastructure

Content Systems & Engineering

CMS architecture, 5-dimensional taxonomy, modular content models, and editorial OS design. Built for teams that need to publish with precision, not just volume.

Messaging

GTM Strategy & Messaging Architecture

ICP modeling, persona matrices, positioning frameworks, and launch messaging. The clarity that aligns product, marketing, and sales around a single narrative.

AI Workflows

LLM-Powered Content Intelligence

Prompt engineering, AI-augmented editorial pipelines, and content intelligence systems that turn performance signals into strategic decisions — not just outputs.

UX Copy

UX Content & Product Copy

Interface copy, onboarding flows, empty states, tooltips, and help content. The words inside the product that make fintech feel trustworthy and human.

B2B Proof

Case Studies & Sales Enablement

Director-level case studies, messaging guides, battle cards, and talk tracks. The content your sales team actually uses to close enterprise and institutional deals.

Leadership

C-Suite & Cross-Functional Alignment

Executive reporting, KPI/ROI dashboards, and content frameworks that speak the language of revenue — built to present to boards, investors, and senior stakeholders.

Messaging
Messaging Architecture

Structured frameworks clarifying customer problems, product value, competitive positioning, and proof of impact across launches and sales enablement.

Systems
Content Infrastructure

Taxonomy, CMS architecture, and editorial OS design that turn fragmented content operations into governed, scalable systems engineering teams can build on.

Intelligence
AI-Enabled Editorial Workflows

LLM-powered production pipelines and prompt-engineered workflows that convert performance data into content decisions — built for speed without losing voice.

Discovery
SEO & AEO Optimization

Search and answer-engine readiness audits, topic cluster architecture, and metadata systems built to perform across traditional search and generative AI surfaces.

Proof
Case Studies & Sales Enablement

Director-level case studies and battle cards translating product capability into revenue language — the content sales teams actually use to close.

Reporting
KPI & ROI Dashboards

Revenue-aligned content analytics connecting organic performance to pipeline impact, built for real-time executive visibility and board-level reporting.

02 / WHO I BUILD FOR

I've been inside startups at every stage of the bet.

Pre-Seed → Seed ($0–$1M)

The Founders Who Need Everything Built

You have a product and a vision but no content system. I build the infrastructure from scratch — messaging, editorial OS, positioning, and the first content that actually converts. No wasted motion.

Built CHIP's entire content infrastructure from zero · Launched blog to 10K+ monthly organic visits

Post-Seed → Series A ($1M+)

The Teams Ready to Scale With Precision

You've gotten traction but content is fragmented. I rebuild the architecture — aligning cross-functional teams, deploying AI workflows, and connecting every asset directly to pipeline.

47% organic traffic growth in 6 months · Pipeline 12%→34% of qualified leads

Fintech & SaaS

Regulated, Complex, High-Stakes Products

Fintech needs content that builds trust without losing clarity. I translate compliance-heavy, technically dense products into messaging that actually lands — and passes legal review.

FINRA data integration · Financial wellness curricula for Blue Cross, University of Delaware

C-Suite & Executives

Leaders Who Need a Strategic Content Partner

I work directly with CMOs, CPOs, and founders — not just their teams. I build executive reporting frameworks, investor-facing content, and governance structures that make content a board-level conversation.

KPI dashboards · Investor pitch content · 9-persona messaging matrix

03 / SELECTED WORK

Systems built. Infrastructure shipped.

Fintech · Content Ops · GTM CHIP

CHIP Professionals — Content Hub & Infrastructure

Built the entire content operating system from zero: 5-dimensional taxonomy, 9-persona messaging matrix, AI-assisted editorial workflows, HubSpot pipeline integration, and executive KPI dashboard. Dual B2B/B2C audiences. One infrastructure, fully SEO and AEO optimized for organic discovery and generative AI search surfaces.

47% Organic Traffic Growth
34% Pipeline Influence
40% Production Time Saved
Read Case Study →
AI · Content Intelligence IE™

Insight Engine™ — AI-Driven Content Intelligence

Designed a structured LLM workflow that converts performance signals into strategic content investment decisions. Full engineering handoff documentation delivered to AWS development environment.

AWS Engineering Handoff
LLM Workflow Architecture
Read Case Study →
EdTech · AI · GTM SS

ScribeSense AI — Positioning & GTM Messaging

Translated complex AI grading capabilities into outcome-driven messaging for educators and district administrators navigating long procurement cycles. Rebuilt ICP matrix and sales messaging from the ground up.

GTM Full Messaging Rebuild
K–12 District Procurement
Read Case Study →
Publishing · Financial Ed OMS

Our Money Stories — Content Ecosystem

Engineered a multi-channel financial education platform from a published book — Substack, curriculum, resources, and advisory pipeline built as an integrated content engine. Featured in Forbes, PBS, CNBC, NerdWallet, and Nasdaq.

70+ News Publications
400% Newsletter Growth
Read Case Study →
04 / PUBLICATIONS MANAGED

6 publications. One content operator.

Managing a publication isn't just scheduling posts. It's editorial strategy, audience development, brand voice, distribution, and analytics — running concurrently, across distinct audiences and platforms.

01 /

CHIP Professionals Blog

B2B · Fintech

SEO-optimized editorial targeting financial professionals and underrepresented investors. 10K+ monthly organic views.

02 /

CHIP LinkedIn

B2B · Social

Institutional-facing content for financial advisors, wealth managers, and fintech founders. Messaging precision required.

03 /

Cultural Coins

B2C · Community

Financial literacy content for communities of color. Instagram-first editorial strategy with distinct community voice.

04 /

Just Laces

Personal · Substack

Personal editorial newsletter on content strategy, systems thinking, and professional identity. Magenta-led editorial design.

05 /

Our Money Stories

Financial Education

Substack publication and book ecosystem covering financial psychology, literacy, and community economics.

06 /

Euge Does Stuff

Parenting · Y2K

Parenting Substack with a distinct Y2K aesthetic. Four editorial pillars: Parenting, Third Spaces, Reading, Learning in Public.

05 / EXPERIENCE

The infrastructure behind the résumé.

Head / Director of Content Engineering

May 2026 – Present

  • Elevated scope to lead full content engineering function — LLM workflow architecture, CMS governance, and AI-augmented production systems at scale.
  • Delivering technical workflow specifications and engineering handoff documentation to AWS development environment for the Insight Engine™.
  • Responsible for cross-functional alignment between engineering, product, and executive stakeholders on content infrastructure roadmap.

Head of Content Strategy

Jan 2023 – May 2026

  • Bootstrapped the entire content infrastructure from zero — 5-dimensional taxonomy, 9-persona messaging matrix, and Notion-based editorial OS serving dual B2B/B2C audiences.
  • Grew organic traffic 47% in six months; grew content-influenced pipeline from 12% to 34% of qualified leads.
  • Built AI-assisted editorial workflows integrating LLM-powered content intelligence, investor research, and FINRA data.
  • Implemented KPI/ROI dashboard in HubSpot and GA4 for executive reporting; reduced production time 40% via scrum workflows and modular repurposing pipelines.
  • Managed 6 concurrent publications across B2B and B2C channels simultaneously. Grew launched blog to 10K+ monthly organic page views.
  • Directed architecture, governance, and adoption of five integrated Learning Management Systems (Tableau, PowerSchool, Parent Square, Dean's List) for 1,000+ users — standardizing content models, metadata schemas, and operational workflows across platforms.
  • Increased system adoption and data utilization by 19% through platform governance redesign and analytics-driven operational reporting.
  • Recovered 2+ hours per weekday per staff through workflow optimization.
  • Trained 30+ staff on content system use, publishing workflows, and governance standards; collaborated with Director of Data and senior leadership to align content architecture with instructional and operational goals.
  • Built end-to-end email marketing infrastructure — audience segmentation, automated nurture workflows, subject-line testing, and GA4 analytics review cycles — for clients across fintech and financial wellness verticals.
  • Grew organic web traffic by up to 10% month-over-month through structured content taxonomy, SEO editorial calendars, internal linking architecture, and multi-channel distribution workflows.
  • Architected Our Money Stories content ecosystem — published book, structured curriculum, and digital resource library — featured in 70+ publications including Forbes, PBS, CNBC, NerdWallet, and Nasdaq.
  • Designed modular financial wellness curricula and structured content systems for corporate clients including Blue Cross, University of Delaware, JEVS, and RevZilla — serving 100+ individuals with reusable, evergreen instructional frameworks.
  • Built market research frameworks to inform content architecture; translated findings into ICP-aligned, multi-channel content models.
  • Work featured in CNBC, Forbes, NerdWallet, and PBS.
06 / TOOLS & PLATFORMS
Notion HubSpot CMS GA4 Semrush Ahrefs Google Search Console Claude ChatGPT Zapier Make.com Airtable WordPress Webflow Figma Canva Asana Slack Google Workspace HubSpot CRM Substack Squarespace Prompt Engineering LLM Workflows CMS Architecture SEO / AEO 5-Dimensional Taxonomy
07 / EDUCATION & CREDENTIALS

MBA, Finance & Marketing

South University · 2019

BA, Peace & Conflict Studies

UC Berkeley · 2011

Semrush SEO Certified · GA4 Certified · CFEI

2026 · Financial Educator Council · 2018


08 / LET'S TALK

Content that functions
like infrastructure.

If you're scaling a fintech or SaaS team, rebuilding your GTM motion, or need a content operator who works directly with your C-suite — this is what I do.